
We know that life is busy and that patients’ schedules are full. However, we must make you aware of our clinic cancellation policy. It is our goal to see patients in a timely fashion and to ensure that we are able to see patients newly diagnosed with cancer as soon as possible. As such, our scheduled appointments are extremely important and we hope that you are able to come to clinic at your scheduled time. However, we must make you aware that if you fail to cancel your appointment within the 24 hours, you will be considered a "no-show". Patients who fail to present for two visits in a 12-month period will be considered to be a "chronic no-show". After two missed appointments, the patient will be sent a bill for $50.00 and a letter asking if another appointment is desired. After the third missed appointment, the patient will be sent another bill for $185.00 and may be discharged from the clinic. The decision to discharge a patient from our practice will be made by the physician.
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